Privacy Policy

1. Introduction & Corporate Commitment

Welcome to Lanka Cab Travels (https://lankacabtravels.com), Sri Lanka's premier tourist private driver and tour transfer service, headquartered at 477/1 Nungamugoda Rd, Kelaniya 11600, Sri Lanka.

This Privacy Policy explains how we collect, handle, utilize, and protect the personal data of international tourists, business visitors, couples, and families who book private transport, airport transfers, or customized island tours with us via our official website or direct WhatsApp messaging. We respect international privacy regulations (including principles of GDPR and international consumer protection standards) and treat your personal data with utmost discretion.

2. Data We Collect from Foreign Travelers

When you submit a reservation through our online booking engine or contact our concierge via WhatsApp (+94 72 172 2727), we collect only the essential information necessary to organize your transfers safely and flawlessly:

• Personal Contact Identifiers: Full legal names of the lead passenger and primary communication channels (WhatsApp mobile number and email address).
• Flight & Arrival Intelligence: Airline carrier, flight number (e.g., UL 504, EK 650, QR 662), and estimated time of arrival at Bandaranaike International Airport (CMB / BIA) or Mattala Rajapaksa International Airport (HRI).
• Journey & Route Logistics: Scheduled pickup date/time, hotel or villa address, drop-off destination, and planned intermediate tour stops (such as Pinnawala, Sigiriya, or Kandy).
• Party Demographics & Vehicle Requirements: Number of adult travelers, children requiring certified child safety booster seats, total luggage count, and preferred vehicle class (Sedan, Premium Van, KDH Minibus).

3. Purpose of Data Usage & No-Sale Guarantee

Your personal data is used solely to facilitate your Sri Lankan vacation and transport arrangements:

• Assigning and dispatching your licensed, English-speaking tourist chauffeur.
• Providing you with digital confirmation vouchers, driver name board details, and vehicle registration numbers prior to landing.
• Tracking live incoming flight status to guarantee prompt airport meet-and-greet in the arrivals hall without waiting delays.
• Offering 24/7 emergency customer support, route adjustments, and luggage retrieval assistance during your stay.

4. Security Architecture & Automated SSL Encryption

We enforce strict technical measures to protect foreign travelers against unauthorized access, loss, or alteration:

• Automated Vercel SSL/TLS Encryption: All data transmitted to and from https://lankacabtravels.com is secured through Vercel's global edge network using automated 256-bit SSL/TLS encryption certificates with forced HTTPS.
• Least-Privilege Driver Dispatch: Our assigned chauffeurs receive only the logistical operational details required to complete your transfer (passenger name, flight number, and destination address).
• Encrypted Communications: Real-time coordination with tourists occurs over WhatsApp’s end-to-end encrypted protocol.

5. Live Flight Tracking & Airport Coordination

When international visitors arrive at Bandaranaike International Airport (Colombo BIA / CMB), our operations dispatch center monitors real-time global ADS-B flight radar systems using your provided flight code.

This flight tracking data is used strictly to adjust chauffeur arrival schedules automatically in the event of airline delays, headwinds, or early touch-downs. We do not store historical flight records once your transfer has been safely executed.

6. Data Retention & International Passenger Rights

We retain trip records only as long as required to fulfill contractual services, address any post-tour inquiries, and comply with standard Sri Lankan accounting and transport auditing regulations:

• Right of Access & Correction: You may request a summary of the personal details we hold for your booking or update contact info at any time.
• Right to Erasure ("Right to be Forgotten"): Once your journey in Sri Lanka has concluded and accounts are settled, you may request the complete deletion of your booking records and WhatsApp chat logs by contacting our support team.
• No Unsolicited Marketing: We do not subscribe you to automated marketing spam or cold-call promotional campaigns.

7. Contact Our Data Protection Team

If you have any questions, clarifications, or data deletion requests regarding this Privacy Policy or how your travel data is managed, please contact our support desk: